Privacy policy.
Last updated · April 2026
- 01
Information we collect
We collect information you give us directly when you submit an inquiry or create an account: contact details (name, email, phone, WhatsApp), company details (company name, country), inquiry details (product interest, quantity, requirements), and account credentials (email, password) if you register.
- 02
How we use it
To respond to inquiries and prepare quotations, manage your account and provide support, improve the service, and send relevant communication about your inquiries. We do not send marketing email.
- 03
Sharing
We do not sell personal data. We share contact details with manufacturing partners only as needed to fulfil your inquiry. We do not share information with unrelated third parties without your consent.
- 04
Security
We use appropriate technical and organisational measures to protect your data. Passwords are hashed; transmission is encrypted with TLS. Access to inquiry data is limited to the sourcing team.
- 05
Cookies
We set essential cookies for authentication and session state only. We do not use advertising or third-party tracking cookies.
- 06
Retention
We keep inquiry and account data while your account is active or as needed to provide services. You can request deletion of your account and associated data at any time.
- 07
Your rights
You have the right to access, correct, export, or delete your personal data. To exercise these rights, email martin@fluentsupply.com from the address on file and we'll action the request within 30 days.
- 08
Changes
We may update this policy from time to time. Material changes will be posted here with an updated date; the previous version is available on request.